**Terms and Conditions**
Welcome to Santos Luxury! By accessing this website, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website.
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
**Privacy Policy**
At Santos Luxury we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website or make a purchase.
1. Information We Collect:
- We may collect personal information such as your name, address, email address, and payment details when you place an order on our website.
- We also collect non-personal information such as cookies to improve your browsing experience.
2. How We Use Your Information:
- We use your personal information to process your orders, communicate with you, and provide customer support.
- We may use your email address to send you promotional offers and updates about our products and services.
3. Disclosure of Information:
- We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist us in operating our website and conducting our business.
**30-Day Refund Policy**
We want you to be completely satisfied with your purchase from Santos Luxury. If you are not satisfied with your order, you may request a refund within 30 days of receiving your items.
1. To be eligible for a refund, the items must be unused, in their original packaging, and in the same condition as when you received them.
2. To initiate a refund, please contact our customer service team with your order number and reason for the return.
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
4. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.